This module is all about managing workplace conflict.
Conflict in the workplace is unavoidable and is something all leaders will encounter. Depending on how it is managed, conflict can result in positive outcomes (like strong relationships, transparent environments and creative responses to problems) — but when managed poorly, can result in negative outcomes like higher absenteeism, high turnover, loss of productivity and stifled creativity.
The key is being able to recognise conflict, understand its nature of it, and be able to resolve it. This is the key to managing workplace conflict.
This online module will support your people leaders to effectively and compassionately manage workplace conflict and alleviate stress in the workplace by helping team members resolve disagreements.
Learning time: 10 — 15 minutes
Tailoring options — Like all Skillpod modules, this module is ready to use immediately, or can be tailored to suit the needs of your business and people. Find out more about our tailoring options.