Beyond good service

The Beyond Good Service module enables you to create better connections with everyone you interact with at work to create a better workplace culture that you can be proud of.

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Learning time: 10-15 mins

In the Beyond Good Service  module, you’ll be able to build a ‘culture of hospitality’ with a better understanding of how to make being good at what you do to being great at what you do.. Create better experiences for everyone with this module that covers:

  • What hospitality means in the context of what you do 
  • The difference between clients, customers and guests
  • The specific features of a strong culture of hospitality
  • A culture of hospitality as a deep business strategy
  • How we bring it to life for our team mates and our guests
Tailoring options:

Like all Skillpod modules, this module is ready to use immediately, or can be tailored to suit the specifics of your business and staff by including relevant information such as:

  • Your branding and images to contextualise it to your business and field
  • Content that specifically addresses the people you interact with daily

branding Voiceover   Wording swap


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